Due to the situation in the Middle East shipping services to this region have been temporarily suspended.
DELIVERY CHARGES*
| Region
|
Standard
|
£50 or more
|
0.5kg > 1kg**
|
1kg > 2kg**
|
|
UK |
£3.95 |
FREE |
£5.07 |
£5.07 |
|
Europe |
£5.95 |
£5.95
|
£6.95 |
£11.95 |
|
Rest Of World |
£9.95 |
£9.95
|
£14.95 |
£26.95 |
| US |
£10.45 |
£10.45 |
£15.45 |
£27.45 |
* If you are an International Customer your postage rates are calculated for you at the checkout stage. Please note: your order may be shipped in multiple packages.
** Rates are applied to orders containing some non-apparel items and are combined. Individual orders are capped at under 2kg.
International customers may be subject to additional import duties and or customs fees.
DELIVERY EXCEPTIONS
Some larger items cannot be shipped internationally and can only be shipped within the UK. Where applicable, this is highlighted in the product's description.
DISPATCH AND PROCESSING TIMES
We aim to dispatch all orders within 2-4 working days of receipt. Please Note: a ‘working day’ means a Monday to Friday that is not a Bank or Public Holiday. Please allow an additional day in the event of a public holiday.
POSTAL/SHIPPING TIMES
As all our items are printed to order, we are unable to expedite the printing and dispatch process any sooner than the timings provided.
| Region |
Delivery Time (from date of despatch) |
| UK |
1-2 working days (Royal Mail 1st Class) |
| Europe |
5-12 working days |
| Rest Of World |
10-20 working days |
Please be aware that, in the UK under Royal Mail regulations we allow 21 days from the date of dispatch before we will investigate the non-arrival of an item. Internationally, this time is six weeks. In the unlikely event that your order arrives damaged, or you receive the wrong item, please contact us as soon as possible.
The Care Bears Store cannot be held responsible for any delays that are out of our control.
